Now onboarding Q3 2026 — limited to 8 new shops this cohort · Free risk scan, no code access
For HVAC & plumbing shops

Every text your shop sends is evidence. Make sure it clears you.

TCPA damages run $500–$1,500 per message. One automated blast to the wrong number can bury a $200 service call in a five-figure claim. Grandeza scores your exposure in 3 minutes — then hardens it into insurance-ready proof.

No code access needed  ·  3-minute scan  ·  No card, no obligation

Trusted by dispatch-first HVAC & plumbing operators
TCPA · GDPR · CCPA aligned 18-control framework Insurance-ready binder Live in 2–4 weeks
$1,500+

TCPA damages per text, per message — they multiply fast

12min

To score your intake across all 18 controls

16×

Typical ROI vs. a single defended complaint

0

Lines of your code we need to touch to start

Why this keeps operators up at night

Your intake got automated. Your liability didn't get documented.

Chatbots, SMS reminders and AI phone agents send thousands of messages a month on your behalf. If you can't prove consent, a DNC check, and a clean audit trail for every one of them, you're carrying the risk personally.

"We just assume they opted in"

No signed consent means no defense. A screenshot of a text thread is not proof under the TCPA.

Logs scattered across tools

Twilio here, CRM there, email somewhere else. Reconstructing one customer's history takes 30 minutes you don't have.

No plan when a complaint lands

The first time you think about incident response shouldn't be the day the demand letter arrives.

The 4-week fix

Keep your tools. We make them defensible.

No rip-and-replace. We work with the Twilio, CRM and intake bot you already run.

1

Scan & score

A 3-minute walkthrough grades all 18 controls PASS / PARTIAL / FAIL and returns one 0–100 number.

2

Harden the gaps

We implement signed consent, an immutable audit trail, rate limits and Do-Not-Call screening on your stack.

3

Prove it

You get a printable compliance binder — the document your E&O carrier and your lawyer actually want.

4

Stay protected

Guardian monitors every send and flags a breach before it becomes a claim. From $149/mo.

What you actually get

Peace of mind you can hand to your insurer.

Documented consent, every time

Cryptographically signed opt-ins you can produce on demand — the difference between "we think so" and "here's the proof."

One searchable audit trail

Every call, text and form in one tamper-evident log. Pull a customer's full history in seconds, not half an hour.

DNC screening on autopilot

Numbers checked against the registry before a message ever sends — with a logged record that you checked.

Lower E&O exposure

A clean compliance binder is the kind of evidence carriers reward. Turn a liability into a line you can underwrite.

Rate limits that respect customers

No more five texts in an hour from three systems. Caps by message type keep you compliant and keep customers happy.

A number that goes up

Watch your Grandeza Score climb from "High Risk" to "Protected." Compliance you can measure, not just hope for.

"Green by default. That's the whole point."

Your dispatch team sees one clean compliance dashboard — consent, DNC and audit checks passing on every send, before anything goes out.

From the field

Operators who stopped guessing.

Real results from shops that hardened their intake before a complaint forced them to — so every job ends at the door, not in a demand letter.

"Our score went from 38 to 91 in a month. When our carrier asked about automated messaging at renewal, I emailed them the binder and the conversation was over."
Marcus R.
Owner · 14-truck HVAC, Phoenix
"I didn't want another software rebuild. They hardened the exact Twilio setup we already had. Four weeks, no downtime, and I finally sleep."
Dana L.
Ops Manager · Plumbing & drain, Ohio
"The free scan alone showed me three FAILs I had no idea about. That report paid for itself before I'd spent a dollar."
Tomás W.
Service Manager · Multi-location HVAC
Start with the free scan

See your number before you spend a cent.

The Grandeza Risk Scan

$500FREE

Then harden with a custom fixed-scope quote + Guardian from $149/mo — only if you choose to.

  • A 3-minute guided walkthrough of your live SMS, call & web intake
  • Your Grandeza Score (0–100) with a control-by-control PASS/FAIL breakdown
  • The top 3 exposures ranked by what they'd cost you
  • A fixed-scope hardening quote — no surprises, no pressure
Claim my free scan

No credit card  ·  No code access  ·  8 slots left this cohort

The Clean-Score Guarantee

If a hardening engagement doesn't move every control to PASS, we keep working at no additional cost until it does. You get to "Protected," or you don't pay the balance.

Straight answers

Questions operators actually ask.

Do you replace my chatbot or phone system?
No. Hardening works with what you already run — Twilio, your CRM, your existing intake bot. We add the compliance layer around it. If you'd rather hand the whole intake off, Protected Intake is our turnkey option, but most shops start by hardening.
How much of my team's time does this take?
The scan is 3 minutes with one person who knows your workflow. The 4-week hardening needs a few short check-ins — we do the engineering. No code freeze, no downtime for your dispatchers.
Is Grandeza a law firm?
No — Grandeza is compliance engineering. We build the controls, the audit trail and the documentation that demonstrate you did the work. We don't provide legal advice, and nothing here is a substitute for your attorney. Many clients hand our binder straight to theirs.
What does it actually cost?
The risk scan is free. Hardening is a fixed-scope one-time engagement plus Guardian monitoring from $149/mo. High-volume shops that want us to run intake end-to-end choose Protected Intake, which includes the agent and monitoring. Your free scan comes with a custom fixed-scope quote — no hourly surprises.
We've never had a complaint. Why now?
TCPA claims are filed by professional plaintiffs who target automated messaging — you don't get a warning. The point of the binder is that it exists before the demand letter. Documenting compliance after the fact is worth far less than documenting it in advance.
What if my score doesn't improve?
Our Clean-Score Guarantee: if a hardening engagement doesn't move every control to PASS, we keep working at no extra cost until it does. You reach "Protected," or you don't pay the balance.
3 minutes · Free · No obligation

Find out what your intake would score.

One number tells you exactly where you stand — and whether a single text could cost you five figures.

No card  ·  No code access  ·  Only 8 onboarding slots left this cohort